Privacy Policy

Last updated: 9 April 2026

1. Introduction

Christopher Newman ("we", "us", or "our") operates cnewman.online (the "Service"), a platform providing personalised Brazilian Jiu-Jitsu coaching through video analysis and feedback.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

When you create an account and use our Service, we collect:

  • Account Information: Email address, password (encrypted), and display name
  • Payment Information: Processed securely through Stripe. We do not store your full payment card details on our servers
  • Submission Content: Links to your unlisted YouTube videos and accompanying text describing what you're struggling with or seeking feedback on
  • Communication: Messages you send us through the Service or via email

2.2 Information Automatically Collected

When you access our Service, we automatically collect:

  • Usage Data: Pages visited, time spent on pages, browser type, IP address, and other diagnostic data
  • Cookies and Tracking: We use analytics services to understand how visitors use our site. See Section 6 for details

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide coaching services: Christopher Newman reviews your submitted videos and notes to provide personalised BJJ coaching feedback
  • To process payments: Managing subscriptions, credits, and one-off purchases for video analysis
  • To communicate with you: Sending service-related emails (submission confirmations, feedback notifications, account updates)
  • To improve our Service: Analysing usage patterns to enhance user experience
  • To comply with legal obligations: Meeting tax, accounting, and regulatory requirements

Important: We do not download, store, or process your YouTube videos on our servers. We only store the links you provide. The videos remain on YouTube's platform, subject to YouTube's own privacy policy.

4. Sharing Your Information

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Service:

  • Payment Processing: Stripe processes all payment transactions. Your payment information is handled according to Stripe's privacy policy
  • Email Communications: We use email service providers to send transactional emails (account verification, submission confirmations, feedback notifications)
  • Analytics: We use analytics services to understand website usage and improve our Service
  • Hosting: Our website is hosted on Cloudflare Pages

These service providers are contractually obligated to protect your information and only use it for the purposes we specify.

4.2 Video Content

Christopher Newman, as your coach, will access and view the YouTube videos you submit to provide coaching feedback. Your videos should be uploaded as "unlisted" on YouTube to maintain privacy. We do not share your video links with any other parties.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

  • Account Data: Retained until you request account deletion
  • Submission History: Your video submission history and feedback remain accessible unless you delete your account
  • Payment Records: Retained for legal and tax purposes (typically 6-7 years as required by UK law)
  • Analytics Data: Aggregated and anonymised usage data may be retained indefinitely

You can request deletion of your account and associated data at any time by contacting us at admin@cnewman.online.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality (login sessions, shopping cart)
  • Analytics Cookies: Help us understand how visitors use our site to improve the Service

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of the Service.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to certain types of processing, including direct marketing
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at admin@cnewman.online. We will respond within one month of your request.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of passwords and sensitive data
  • Secure transmission of data using HTTPS/SSL
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. International Data Transfers

Some of our service providers (such as Stripe, YouTube, and analytics services) may process data outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the UK authorities
  • Adequacy decisions recognising equivalent data protection standards
  • The service provider's participation in recognised data protection frameworks

10. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at admin@cnewman.online, and we will delete such information from our systems.

Users aged 13-17 should have parental or guardian consent before using the Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Sending an email notification to your registered email address (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:

  • Email: admin@cnewman.online
  • Data Controller: Christopher Newman

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues: